When do I get access to the course?

We guarantee to give you access within 24 hours of receiving payment.  It is normally within a few hours.

When do classes start?

Our E-learning courses are available anytime, 24/7.  You take them at your own pace and you can review lessons, stop and start videos and redo exercises as many times as you need.  You have unlimited access to the courses so you can refresh yourself at any time.

Doesn’t the course material get out of date?

Yes, the social media environment is always changing.  Our courses are updated every 6 months on 1st January and 1st August so we keep them as up to date as possible.  If you have questions about differences between the videos and reality then just contact us.

What if I have a question?

You can use our interactive forum to ask any questions – you will get an answer within 24 hours.

Are the classes all video training?

We are qualified trainers so our courses combine a variety of learning styles including text, images, ‘how to’ videos, audio, exercises to complete, scenarios to consider.  We take a scaffolding approach to learning so that we build up your knowledge and skills as we work through the courses.

Accredited Qualifications - FAQs

What does the social media qualification give me that the complete bundle of courses doesn’t?

When you have completed the qualification, you get a Level 3 certificate from City & Guilds with the title ‘ITQ Social Media’.  You also get unlimited support direct from Mary Thomas and each piece of evidence you submit as part of the qualification is given individual feedback from Mary.

How long does it take to complete the qualification?

You have to complete 20 tasks.  These vary in length from a short paragraph telling us about yourself to a full-blown website.  Everybody takes different time to complete the tasks depending on what skills they arrive with.  In general, people take between 4 and 8 months to complete.

What if it takes longer than 8 months?

We know life gets in the way and we want you to complete the course so don’t worry if you can’t complete within 8 months – City & Guilds gives you up to 3 years – but we would encourage you to complete before then!

Do you set strict deadlines for handing in assignments?

This is a distance learning course that you complete in your own time so we treat you as adults and encourage you to set your own deadlines, though we will nudge you if we haven’t heard from you in a while.

You can learn from anywhere with an internet connection – view the locations of some of our learners.

Instagram updates

Instagram Updates – October 2018

Over the past few months, there have been a number of subtle changes on Instagram including a new look to the layout on mobile devices and also the launch of IGTV.  ...
An essential check list to ensure your website is ‘good-to-go’.

7 things to check before your website is ‘good-to-go’.

Your website is likely to be one of the most important investments for your business. Whether you choose a website development company, or opt for one of the many website builder...
Concise Training is 10 years old. Find out how we will be celebrating our first 10 years.

10 Years – Where did that go?

On 1st September 2008, I went to my very first networking meeting here in Faringdon and Concise Training was born.  I started out wanting a flexible business that...
Trello is a really useful online collaboration tool.

Discover Trello – The Online Collaboration Tool

With the Concise Training team based in various locations around the country, it can be a challenge to manage collaborative tasks.  As we have been using Trello, an...
In our latest blog we delve into our resources toolbox.

What’s in our resources toolbox?

When Mary is training she often shares some of the free (or low cost) tools Concise Training use in our business to save us time, make us more effective and look more...
Have you noticed recently that you may have lost some Twitter followers?

Have you recently lost some Twitter followers?

You may have noticed that you have recently lost some Twitter followers. At Concise Training, we have noticed our followers have reduced by approximately 150. Celebrities with a...